Privacy Policy

Last updated: December 2024

1. Data Controller

Feriesol is the data controller for the processing of personal information we receive about you. You can contact us at:

  • Email: info@feriesol.dk
  • Phone: +45 29 70 00 89
  • Address: Montemarina, Anfi del Mar, Gran Canaria, Spain

2. What information do we collect?

When you send a booking request or contact us, we collect the following information:

  • Name
  • Email address
  • Phone number
  • Desired travel dates
  • Number of guests
  • Any messages or special requests

3. Purpose of processing

We use your personal information for the following purposes:

  • To answer your booking request
  • To confirm and manage your reservation
  • To communicate with you before, during and after your stay
  • To comply with legal requirements (e.g. guest registration in Spain)

4. Legal basis

We process your personal information on the following legal basis:

  • Your consent (when you submit a request)
  • Fulfillment of contract (when you book a stay)
  • Legal obligations (Spanish guest registration laws)

5. Data storage

We store your personal information as long as necessary to fulfill the purposes for which it was collected. Booking information is retained for up to 5 years after your stay in accordance with Spanish law.

6. Sharing of information

We do not share your personal information with third parties, except:

  • Spanish authorities (mandatory guest registration)
  • Formspree (our form provider) for processing inquiries

7. Your rights

According to GDPR, you have the following rights:

  • Right to access your personal information
  • Right to rectification of incorrect information
  • Right to erasure of your information
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Contact us at info@feriesol.dk to exercise your rights.

8. Cookies

Our website uses only technically necessary cookies to ensure website functionality. We do not use tracking or marketing cookies.

9. Complaint

If you are dissatisfied with our processing of your personal information, you can complain to the Danish Data Protection Authority:

  • Datatilsynet
  • Carl Jacobsens Vej 35
  • 2500 Valby
  • dt@datatilsynet.dk

10. Changes

We reserve the right to update this privacy policy. Material changes will be communicated on the website.